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Constructive feedback can raise awareness about our behaviour.
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It can help us make corrections and improvement.
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It helps us grow.
“We all need people who will give us feedback. That’s how we improve.”
– Bill Gates
The purpose of constructive feedback is to raise awareness about our behaviour. It can help us make corrections and improvements.
Constructive feedback is a more supportive communication tool than praise and criticism.
It addresses specific issues or concerns. It is best to disregard personal feelings and instead base it on factual observations.
Constructive feedback strengthens relationships because the intent is positive.
It is not easy to see ourselves as others see and perceive us.
DELIVERING FEEDBACK:
An easy and effective technique is to use the sandwich feedback technique.
Break your feedback into 3 sections: positive, improve, and positive.
1. You start off by focusing on strengths. Present what you like about the specific item.
2. Next, provide your suggestions. Deliver areas for potential improvement.
3. Complete the feedback with the positive aspects and the expected positive results.
Constructive feedback can build things up, not break things down.
RECEIVING FEEDBACK:
The type of mindset that you have will greatly influence how you view feedback.
Fixed Mindset: -You view feedback as a condemnation of your character. Your ego is threatened.
Growth Mindset: -You view feedback as valuable input. You take it into consideration to help you grow, learn and improve.
Practice, Practice, Practice: -Try to avoid negative emotions that may first arise from an evaluation. This will enable you to openly listen to the feedback that is being delivered to you.
TIPS TO ENJOY FEEDBACK:
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Listen carefully.
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Aim to understand the feedback.
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Summarize or restate the feedback so there are no misunderstandings.
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Take notes so you can review everything.
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Try not to be defensive. Control your feelings.
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Ask for examples to clarify the feedback.
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Decide what to do with the feedback:
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listen and change;
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listen and gather more information;
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listen and ignore.
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Consider your other experiences. Have you been given similar feedback before? Is it time to change?
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Check with others – did other people have the same feelings about your efforts?
Believe that you can change!
CONSTRUCTIVE FEEDBACK HELPS US GROW.
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